Last updated: September 21, 2026
Micena Insurance ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a request, you agree to this policy.
We collect information you provide directly to us, such as your name, phone number, email address, business type, state, number of employees, and any details you include in a quote request or message. We may also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies.
We use your information to respond to your quote requests and inquiries, prepare and provide insurance quotes, communicate with you about your request and our services, comply with legal and regulatory obligations, and improve our website and services.
If you consent to receive text messages from Micena Insurance, we will use your phone number solely to communicate with you about quotes, policies, renewals, appointment scheduling, and related services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and service providers acting solely on our behalf to deliver messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Carriers are not liable for delayed or undelivered messages.
We may share your information with insurance carriers and underwriters as necessary to prepare your quote, and with service providers who help us operate our business (such as CRM, email, and messaging platforms) under obligations of confidentiality. We may also disclose information when required by law. We do not sell your personal information.
We retain your information for as long as needed to provide our services and meet legal requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing communications at any time, and out of text messages by replying STOP.
If you have questions about this Privacy Policy, contact us at office@micenainsurance.com or (631) 364-7357.